Build the Hospital · Hospital Technology Integration
Most of them were sold to you by somebody who earns from the sale. Now you have four logins, four dashboards, and still not one number you would defend in front of your CA.
What you get
Starting from what your Hospital already owns.
Whose side I am on
Most systems in a Hospital were recommended by somebody who earned from the recommendation. That is just how software is sold.
Here, you buy directly. Nothing is locked to me. If the engagement ends, your systems keep running and your data stays yours. Advisor to you, not to the vendor.
The default is to make what you already paid for work harder, so your staff are not retrained and nothing stops working. If it truly cannot do the job, you see the cost of keeping it and the cost of changing it, and you decide.
Not simply the one most people recommend. Options with the trade-offs stated, because the right answer depends on your OPD, your Specialities and who will actually run it.
Verified, templated, with consent recorded and withdrawable. The conversations belong to the Hospital, not to somebody's phone.
Website forms, missed calls, the Google Business Profile, WhatsApp and the walk-in register all land in one list, with one owner.
Appointment confirmation first, so fewer no-shows. Follow-up second. Then reminders to Patients who have not come back, where that is appropriate.
If it needs explaining every month, it is the wrong dashboard, and it gets changed rather than explained again.
The test is one sentence. An enquiry arrives, it reaches the right person, it gets followed up on time, and it shows up on one screen you can read yourself. The scope is agreed with you before anything is bought or built.
How it runs
The first job is to see clearly what you are paying for and what it is doing. Most Hospitals are surprised by that list before anything else.
What you already have, what it costs, and what it is doing.
What stays, what goes, and what gets connected.
The piece that pays back first is connected first.
One screen, read together, and the next step decided.
What the law asks
Under the Digital Personal Data Protection Act and its Rules, consent has to be free, specific, informed and given by a clear action. A pre-ticked box does not qualify. Consent taken to book an appointment does not cover a WhatsApp broadcast six months later.
The main rules start to apply around May 2027. So there is time to do this properly now, without panic. But permission that was not taken at the time cannot be taken later from a Patient who has moved on.
What gets built in
Built and run inside a Hospital, not specified from outside. See the case studies →
Count them. That number usually tells us where to start.
A note on the numbers on this page. Figures quoted from past work describe what happened in those Clinics and Hospitals. Figures quoted as a target describe what the work is aimed at, not a commitment. What any plan earns depends on your Hospital, your team and how you execute. No revenue outcome is promised or guaranteed.