Do I have to do the Workshop first?
You can start either way. Book the MasterClass and the Workshop becomes your first step, at no extra cost. Or take the Workshop first, and if you join the MasterClass after it, the full ₹10,000 is credited.
Will you be selling to me in the room?
The Workshop is for the diagnosis, and the MasterClass is for preparing your plans. What longer work looks like is a separate conversation, and only if you ask for it.
Why do the two MasterClass days run back to back?
Day 2 is built on what you decide on Day 1. Your Referral and Marketing numbers on the first day set the OPD plan and the pricing work on the second. Split across weeks, the first hour of every session goes on rebuilding where you had got to. Both days are online, so there is no travel, and the breaks are published in the run sheet you get with your joining details.
Is it the same content for every Hospital in the room?
The framework is the same. The answers are your own. Your Clinic or Hospital sits in its own city, with its own Specialities, its own competition and its own team, so two Owners in the same batch walk out with two different plans off the same eight areas.
Can I send my manager or Administrator instead?
The Owner has to attend, because the work is built on decisions only the Owner can take. For the MasterClass, a second seat is available for a Co-Founder, Co-Owner or Spouse. Your Administrator can help with your numbers before the day, and with running the plan after.
My Clinic is small. Is this for me?
The eight areas stay the same whatever the size of the building. Only the size of the figures changes. Every teaching block carries a Clinic example and a Hospital example, on purpose.
What do I need to bring?
Last twelve months of revenue, cost and profit. OPD. Surgeries and procedures. Calls received. Staff list with post and salary. Send whatever you have, however you keep it. A register is fine. If you do not have a figure, leave it blank. That is fine too, and it shows us what your Clinic or Hospital should start tracking. The questionnaire comes to your WhatsApp with your confirmation. You bring a laptop and nothing else.
Are my own numbers kept private?
Yes. Your own figures are worked on privately, between you and me. In group sessions we discuss examples, and you share only what you choose to. Your name appears in any material only with your permission.
Is any of this clinical, or recorded?
It is business side only, and the clinical side stays entirely yours. Sessions run live on your own figures, so they are not recorded. After each MasterClass call, a written summary of the learnings goes to the batch.
What language will you teach in?
English. If everyone in the batch is comfortable in Hindi too, I use English and Hindi.
What if I miss a follow-up call?
A written summary of every call goes to the whole batch, and you can ask your questions in the WhatsApp community.
How much time do I need each week?
Plan for 3 to 6 hours a week to run your plan with your team.
Do I need to buy software or hire an agency?
The documents run on what you already have.